Your hospital visit or stay

During the COVID-19 pandemic, we have a number of safety measures in place to protect women, babies and families in our care.

Whether you’re coming to the Women’s for a clinic appointment, day surgery or any other reason, you may notice things are a little bit different.

We realise some changes may be disappointing for our patients and their families, but we ask for your understanding and patience as we work to ensure your health and safety. 

On this page, you can find the latest information if you are:

If you are affected by any COVID-19 restrictions, you will not miss out on the care you need. Please call us on 8345 2000 (Parkville) or 9076 1233 (Sandringham) to let us know and we will develop a plan for your care.

Coming to the Women’s for a clinic appointment

If you have an outpatient clinic or imaging appointment at the Women's Parkville or Sandringham, you can have one (1) support person accompany you.

You and your support person will be screened before entry to the hospital, have your temperature checked and provided with a single-use surgical face mask to wear. In Parkville, you will also need to fill out an online form. This can be done on your phone, or an iPad at the screening desk. Please allow extra time for this on arrival. Find out more about screening.

If you have a baby (up to 12 months) you can bring them with you.

Find out more about our visitor policy.

Coming to the Women’s to have your baby

If you are coming to give birth in Parkville or Sandringham, you can have one (1) partner/designated support person with you throughout labour and birth. 

You and your partner/designated support person will be screened on entry. Find out more about screening.

As there is no waiting area, your partner/designated support person will be asked to stay in the birthing room with you the whole time, with reasonable exceptions.

When you move to the postnatal ward with your baby, your partner/designated support person can visit for two hours each day. You can also have one (1) other adult visit for two hours during visiting hours 2pm-8pm. If you have children they can visit during visiting hours but there can be no more than two (2) people at your bedside at any time. Visitors will be screened on entry.

Please be aware, due to space limitations in some areas/rooms, your visitors may be asked by ward staff to step out of your room or in the case of a shared patient room, may be asked to leave. This is to ensure physical distancing can be maintained and to keep other women and babies in our hospital as well as our staff, safe.  

When you are discharged from hospital, you will still receive support through our postnatal care in the home program. Some of these appointments may be done in person or over the phone. 

Read more on our Advice for pregnant women page.

Coming to the Women’s to visit your baby in NICU or Special Care Nursery

If you are a parent or guardian of a baby in NICU or SCN, you can visit at any time. The baby’s siblings can visit for one hour during visiting hours 2pm-8pm but there can be no more than three (3) people by the cot at any time. Screening is required on entry.

Due to space limitations in some rooms, you may be asked to wait in another area while clinicians attend to your baby.

Coming to the Women’s for day surgery

On the day of your surgery, you will be screened at the hospital, have your temperature checked and be provided with a single-use surgical face mask to wear. Please allow extra time for screening on arrival. Find out more about screening.

Your designated support person can drop you to Day Surgery. When you are ready to be picked up after your surgery, we will phone them to let them know. Your support person cannot wait in the hospital during your surgery. They will be able to enter the hospital to help you to a car after your surgery.

Staying at the Women’s as an inpatient

If you are a patient on our antenatal, complex care or 5 North ward, you can have one two (2) adult visitors for two hours each day (includes partner/support person). If you have children, they can visit for two hours during visiting hours 2pm-8pm but there can be no more than two (2) people at your bedside at any time. Visitors will be screened on entry.

Accessing care at the Women’s by telehealth

Some of our patients have been identified as suitable for phone or video appointments. If you are one of these women you will be contacted directly and provided with details. Find out more about our telehealth service.

Food and flower deliveries

Flower and food delivery personnel are not permitted, but your partner/support person can bring flowers, food and other items in. 

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