New visitors policy

To ensure the safety of all patients, staff and visitors during this time, the Women’s has some visitor restrictions in place. We know this will be disappointing for some people and we appreciate your ongoing understanding and support.

Permitted visitors

The following visitors are permitted at the Women's in Parkville and Sandringham, Frances Perry House and the private consulting suites on Level 2 at Parkville:

  •  Newborn Intensive Care Unit and Special Care Nursery – Two (2) parents or guardians, or designated support person, are welcome to visit together at any time. No other visitors are allowed except in exceptional circumstances. Families, please contact the nurse manager before visiting if exceptional circumstances apply. 
  • Birth Centre – Two (2) support people may be with a woman during labour and birth with no time limit (this includes the woman’s partner).
  • Maternity wards – Only two (2) people may visit a woman each day. This includes the woman’s partner or designated support person, who can visit outside of visiting hours.  Visiting hours in Parkville: 2pm-8pm. Visiting hours in Sandringham: 2pm-7pm.
  • Complex care and gynaecology wards – Only two (2) people may visit a patient each day if the visit is required to support the patient’s physical or emotional wellbeing and this cannot be provided by other means, such as video or telephone calls. Visiting hours: 2pm-8pm.
  • Outpatient clinics and imaging/diagnostic appointments – If necessary, one (1) partner or designated support person can accompany a patient to their clinic or imaging appointment. Please note: space in clinical rooms and waiting areas is limited and a partner/support person may be asked to wait outside the room.
  • Day Surgery – Patients should attend alone unless they require assistance, when one (1) partner/ support person can drop a patient to Day Surgery. Our staff will contact the partner/support person when the patient is ready to be collected from the hospital.
  • Women’s Emergency Care (WEC) – One (1) partner or support person can accompany a patient with no time limit. Please note: space in WEC waiting area is limited and a partner/support person may be asked to wait outside the clinical area.
  • Children – Children who are dependents of a patient or a permitted visitor may attend the hospital with the patient/visitor if it is not possible to find alternative care during the period of the visit.
  • Babies 12 months or younger may accompany their mother in our hospital buildings.

Exemptions to these visitor restrictions will be considered in exceptional circumstances, such as end-of-life care. Please call the hospital at least one day before your visit, appointment or admission to discuss such a request.

Food, flower and other delivery people and non-essential contractors/suppliers are not permitted at this time.

All permitted visitors must:

  • comply with all screening and infection control measures put in place by the hospital
  • wear a single use surgical face mask in our hospital

When visiting, please ensure you:

  • feel well generally, and are not experiencing symptoms of any illness
  • keep at least 1.5 metres apart from others
  • wash or sanitise your hands after using lifts, holding railings and every time you enter and exit the patient’s room 
  • follow hospital rules and directives from staff
  • follow rules about wearing specific masks, gloves or gowns if requested by staff.
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